Strengthening the Non-Clinical Architecture of Healthcare - A 360° Perspective
FEATURED IN:
Three ways we support
your Practice.
Your Practice, running at its best.
We work alongside you to review how your Practice operates day-to-day, identify what is costing you time and money, and put practical strategies in place that make a measurable difference.
Training that actually works in Practice.
Our programmes are designed specifically for non-clinical healthcare staff. Every module is practical, role-relevant, and rooted in the real dynamics of a working Practice — because we have lived them.
A team that stays, grows, and thrives.
Staffing challenges are one of the biggest pressures facing Practices today. We provide hands-on HR guidance, mediation, and people strategies that help you retain your best people and resolve issues before they escalate.
Trusted by Practices.
25+ Years Experience
Training That Makes a Real Difference
Developed from 25 years inside Irish General Practice — for receptionists, secretaries, and Practice Managers.
Non-clinical triage
A comprehensive programme covering everything from the fundamentals of non-clinical triage and active listening to call handling, crisis response, diversity, and staff wellbeing.
GMS, PCRS & State Schemes
A comprehensive programme covering the full range of PCRS, GMS and State Schemes — from leave subsidies and CDM to vaccinations, cervical screening, palliative care, and rural practice grants — completed online at your own pace, with a certificate awarded on passing the final assessment.
Non-clinical triage
A comprehensive programme covering everything from the fundamentals of non-clinical triage and active listening to call handling, crisis response, diversity, and staff wellbeing.
Non-clinical triage
A comprehensive programme covering everything from the fundamentals of non-clinical triage and active listening to call handling, crisis response, diversity, and staff wellbeing.
About us
Built on 25 years of hands-on experience inside General Practice, Best Practice was founded in 2018 with one clear purpose — to give GP practices across Ireland the practical support, training, and expert guidance they need to run at their best.
We work with practices of every size, from single-handed setups to large group practices, bringing grounded, real-world solutions to the operational, people, and training challenges that come with running a modern practice. If you're ready to take the business side of your practice as seriously as the clinical side, you're in the right place.
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