NB Content release date to be confirmed!

Modules will include:

• Overview of Non-Clinical Triage
• Non-Clinical Triage  - The Fundamentals
• Active Listening 
• The Do's & Don'ts of non-clinical triage 
• Handling Challenges
• Telephone Etiquette and Call Handling
• Crisis Management & Emergency Response 
• Diversity & Inclusion 
• Self Care & Stress Management 

You will have access to a secure online portal to complete your training.

You will require an 80% grade to pass the non-clinical triage quiz. 

You will receive a certificate upon completion of the course.